Our Policies
Our policies, fact sheets, and Easy Read resources help My Care Community Services deliver high-quality services while safeguarding the people we support and the staff who provide these services.
Our policies
- Rights and Responsibilities Policy
- Customer Privacy and Dignity Policy
- Freedom from Violence, Abuse and Neglect Policy
- Guide: Customer Charter of Rights and Responsibilities
- Client Incident Management and Reporting Policy
- Child Protection Policy
- Complaints and Feedback Policy
- Decision Making and Choice
- Health Support Policy
- Individual Needs and Planning
- Responding to a Report of Sexual Abuse
- Modern Slavery Statement
Our fact sheets and Easy Reads
- Advocacy Easy Read
- Choice and Control Easy Read
- Complaints and Feedback Easy Read
- Incidents Easy Read
- Keeping Safe Easy Read
- Person-centred Support Easy Read
- Privacy and Confidentiality Easy Read
- Quality Improvement Easy Read
- Service Agreements Easy Read
- Support Planning Easy Read
- Rights and Responsibilities Easy Read
- Customer Privacy and Dignity Easy Read
- Freedom from Abuse and Neglect Easy Read